Shipping policy
Shipping & delivery
Made in the studio
Our online collection includes embroidered muslin cloths, the Muslin Cloth Trio and personalised artwork on canvas.
Muslin cloths
Muslin cloth orders placed before 12 noon on a working day are expected to arrive within the Netherlands in the next 1–2 working days. Working days are Monday to Friday, excluding public holidays. Later orders are processed from the next working day. Delivery dates are estimates and carrier delays can occur.
Canvas artwork
Ultrasound and keepsake ultrasound artworks have a delivery time of 1–2 weeks. Children’s drawings and words on canvas take 1–2 weeks after we have agreed on the detail or layout. Orders containing several products may be sent together once all pieces are ready.
Dutch shipping charges
DHL shipping starts at €4.20 for one muslin cloth or one unframed child’s drawing. The letterbox rate for two to five muslin cloths, including the trio, is €4.45. Standard parcel shipping is €6.55 where applicable. Shipping within the Netherlands is free for orders of €50 or more. Prices include VAT. The final shipping charge is shown at checkout before you pay.
Packaging
Single muslin cloths and unframed children’s drawings are sent in protective mailing packaging. Multiple cloths use a letterbox box where the order fits. Framed artworks are carefully protected and sent as parcels.
European Union
For supported EU destinations outside the Netherlands, standard shipping is €9.50, with free shipping on orders of €100 or more. Estimated transit time is 3–5 working days after dispatch, in addition to the production time where applicable. Available destinations and the final rate are shown at checkout.
Problems with delivery
Contact info@studiobrkmn.com with your order number if your order is delayed, damaged or does not arrive. We will help you resolve it. Your statutory rights remain unaffected.
Studio BRKMN
De Korenaar 9
3894 GN Zeewolde
Netherlands
